Contact Us
Get in Touch with Strokeandglide
Thank you for your interest in Strokeandglide. We welcome enquiries about our swimming instruction services, lesson arrangements, quotations and existing bookings.
Our service is independently operated, with enquiries, quotations and booking arrangements handled directly by our team. We aim to provide clear information and helpful communication throughout the customer journey.
Contact Information
Brand Name: Strokeandglide
Registered Company Name: [Company Legal Name]
Website: www.strokeandglide.com
Email: swim@strokeandglide.com
Business Address: [XXX]
Telephone: [XXX]
Country of Registration: Singapore
How We Can Help
You may contact us regarding:
- Swimming instruction enquiries and service information.
- Individual quotations and service arrangements.
- Lesson schedules and appointment changes.
- Deposit payments and outstanding balances.
- Existing bookings and service progress.
- Cancellation and refund enquiries.
Quotation and Booking Enquiries
To help us understand your requirements, please include the following information in your enquiry:
- Your name and contact email address.
- The type of swimming instruction requested.
- Your current swimming experience.
- Your preferred lesson schedule.
- Any specific requirements relating to the requested service.
After receiving your enquiry, we will discuss your requirements and assess the proposed arrangements before issuing an individual quotation.
Please note that prices displayed on our website represent initial deposit payments only, rather than the full service fee. The total price, deposit amount and remaining balance will be communicated in the quotation before the order is confirmed.
The booking process consists of an initial enquiry, communication and assessment, deposit payment, service delivery and final balance payment upon completion.
Customer Support
For booking enquiries, payment questions or general assistance, please email us at:
Please include your order reference where applicable to help us identify your enquiry.
We aim to respond to customer messages within one business day. Enquiries received outside normal business hours, weekends or public holidays will generally be addressed on the next business day.
Business Hours
Monday – Friday: 9:00 am – 6:00 pm
Saturday: By appointment
Sunday and Public Holidays: Closed
All times are based on Singapore local time.
Our Communication Commitment
We value clear and respectful communication with every customer. Information concerning quotations, service arrangements, booking confirmations, payment requirements and relevant policy terms will be communicated through our official contact email.
Thank you for choosing Strokeandglide. We look forward to assisting with your swimming instruction enquiry.